Medway Libraries

eBook and eAudiobook user survey
We would really value your views on your experience of our eBook and eAudiobook service and with this in mind please complete this short survey. The survey period will run from 1 March 2017 to 31 August 2017
  Do you download eBooks from the library? (please tick one box only)
 
 
 
  Which device do you read library eBooks on? (please tick all that apply)
 
 
 
 
 
 
 
 
 
  Please give your reason/reasons for downloading eBooks.  (please tick all that apply)
 
 
 
 
 
 
  Please say if you agree or disagree with the following statements about the choice of eBooks available for download: (please tick one box only for each statement)
  Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
  I found the genre of book I was looking for
  There is a wide selection of genres available
  There is a wide selection of authors available
  There are enough titles available for download
  Do you download eAudiobooks from the library? (please tick one box only)
 
 
 
  Which device do you listen to library eAudiobooks on?  (please tick all that apply)
 
 
 
 
 
 
  Please give your reason/reasons for downloading eAudiobooks.  (please tick all that apply)
 
 
 
 
 
 
 
  Please say if you agree or disagree with the following statements about the choice of eAudiobooks available for download: (please tick one box only for each statement)
  Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree  
  I found the genre of book I was looking for  
  There is a wide selection of genres available  
  There is a wide selection of authors available  
  There are enough titles available for download  
  How often do you read/listen to eBooks/eAudiobooks? (please tick one box only)
 
  Please say if you agree or disagree with the following statements: (please tick one box only for each statement)
  Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
  Since borrowing eBooks from the library I now read more
  Since borrowing eAudiobooks from the library I now listen to more books
  I like to read/listen to books for pleasure
  I like to read/listen to books to learn new things
  Please tell us about your reading habits. Do you read/listen to books...? (please tick all that apply)
 
 
 
 
  Which do you download the most? (please tick one box only)
 
  Did you join Medway Libraries for the main purpose of downloading eBooks and/or eAudiobooks?
(please tick one box only)
 
 
  Did you receive help from a staff member of Medway Libraries to help you set up your device for borrowing eBooks/eAudiobooks? (please tick one box only)
 
 
 
  Have you ever had any problems downloading the following? (please tick one box only for each statement)
  Yes No N/A  
  Overdrive Media app  
  eBooks from Medway Libraries  
  eAudiobooks from Medway Libraries  
 
 
 
 
  Are you aware of the following digital services that we also provide? (Please tick those that you are aware of)
 
 
 
 
  Would you be interested in electronic copies of current magazines, if we could provide this service in the future? (please tick one box only)
 
 
  Do you follow us on: (please tick one box only for each statement)
  Yes No  
  Facebook  
  Twitter  
  Do you borrow books from your local library? (please tick one box only)
 
 
 

Medway is committed to consulting with all its residents and so, to ensure that all groups within the community have the opportunity to participate in this consultation, we would appreciate it if you could provide us with the following information. The information provided will remain private and confidential and will not be used for any other purpose. You are under no obligation to provide the following information and it will not affect your input if you choose not to.

About you
  Are you? (please tick one box only)
 
 
  In which of the following age bands do you fall? (please tick the appropriate box)
 
 
 
 
 
 
  Do you have any long-standing health problem or disability? Long-standing means anything that has lasted, or is expected to last, at least 12 months. (please tick the appropriate box)
 
 
  If yes, what is the nature of your health problem or disability? (please tick the appropriate box)
 
 
 
 
 
 
 
 
  What is your ethnic group?
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  In which area do you live? (Please tick one box only)
 
 
 
 
 

Thank you for completing this survey.  

The results from this survey will be used to improve the quality of Medway Libraries eBook and eAudiobook service.

Responses will be kept for one year and then destroyed.

 Protecting your personal information.
Medway Council will keep the information provided above as confidential. Access to, retention and disposal of this information will be strictly in accordance with data protection requirements.  It will be used solely to ensure that Medway Council meets obligations under equality legislation. Individuals will not be identifiable in any reporting.  Your personal data will be processed in accordance with Medway Council’s Data Protection notice.
 
  Abandon survey and start a new one