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Have your say - High Street Heritage Action Zone Survey
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The Sun Pier to Star Hill conservation area (spanning Chatham and Rochester) has been awarded £1.6m High Street High Street Heritage Action Zone funding from Historic England for regeneration in the area. The focus is on bringing the history and heritage of the area back to life, making it a vibrant place to visit and boosting the local economy by 2024. The work will include property improvement grants, revitalise and reuse of historic buildings and a range of community and cultural activities. For more information, please visit www.medway.gov.uk/heritageactionzone.
To help shape the future of the area, Medway Council are inviting local residents, businesses and visitors to have their say and share their thoughts and opinions. |
Taking part in the survey |
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Taking part in the survey is voluntary. Before taking part you should read our privacy notice as this tells you about the information we collect and what we will do with it. |
This notice is about Medway Council and the collection of personal information for the High Street Heritage Action Zone Survey. In this notice, Medway Council will be referred to as ‘we’, ‘us’ or ‘our’.
Medway Council is the data controller (contact details below) for the information you provide when completing the High Street Heritage Action Zone Survey. This means it decides how your personal data is processed and for what purposes. |
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Medway Council would like to hear what residents think about this area which will help us understand how the area is used and how to shape the area in the future. |
By taking part in the survey you will be agreeing to us processing your personal information in the analysis of your response. The types of activity this includes is:
·Processing your survey
·Grouping and analysing the results by different characteristics e.g. age group
·Sharing aggregated results with other parts of the council and other parties involved in the project such as Historic England |
We will collect and process the following personal information about you if you are responding as an individual:
·Your residential area
·Your sex
·Your age group
·Your ethnicity
·If you have a long term illness or disability |
When completing the survey you will provide information about who you are (demographics). This is a voluntary part of the survey. We provide more detail below about how we use each category of information.
The information about who you are will be processed for the purpose of analysis. Your information will not be passed to any other third parties unless we are required to do so by law for example as part of a criminal or fraud investigation.
If you are responding as an individual the information you provide will not be used to report on individual responses. We will combine your response with all the other responses we receive to create statistical reports of the results of the survey to allow us to identify trends in responses between different groups of users. |
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The information below explains how we use each of the categories of data. |
Who you are
The demographic information (residential area, age group, sex, ethnicity and if you have a long term illness or disability) you provide is used to:
·Understand the profile of respondents and how it compares to Medway as a whole,
·Help us understand the demographics (residential area, age group, sex, ethnicity and long term illness or disability) of who has responded to the survey and if there are any differences between groups.
The information you provide is pseudonymised; that means that the personal information we ask for is grouped by a field which makes it harder to identify a person, for example instead of using your month and year of birth we ask your age group. |
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We will keep the completed questionnaire data for six years after the close of the survey. |
We will process your data as you have given your consent to complete the survey. After you have submitted the survey we have a legitimate interest in the processing of your personal data for the specific purposes outlined in the ‘how we use your information' section.
We will ask you for your consent for aspects which are not vital for the running of the survey at each relevant point of the survey. |
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As we are using your personal information on the basis of your consent, you have the right to withdraw that consent at any time. You can do so by e-mailing haz@medway.gov.uk and withdrawing your consent. This is one of your data processing rights, a summary of your other rights can be seen below. |
The right to be informed – You have the right to be told how your personal information will be used. This notice, and shorter statements we use in our communications, are intended to be a clear description of how your data may be used.
The right of access - You can write to us asking what information we hold on you and to request a copy of that information. This is called a Subject Access Request. We will have 30 days to respond to you once we are satisfied you have the right to see the requested records and we have successfully confirmed your identity. Details on how to submit a Subject Access Request can be found on our data protection page. |
The right to rectification - If you believe our records are inaccurate you have the right to ask for the records concerning you to be updated. This enables you to have any incomplete or inaccurate data we hold about you corrected. We may need to verify the accuracy of the new data provided to us. You can let us know about any changes to your information by emailing haz@medway.gov.uk.
The right to erasure – This is also known as ‘your right to be forgotten’. If you withdraw your consent for the processing of your data we will delete the personally identifiable information we hold about you.
The right to restrict processing – You have the right to restrict our processing of your data in some cases for example if we disagree about the accuracy of the data. |
The right to data portability – As you have given your data by consent you have the right to request a copy of your personally identifiable information. This information can be passed directly to you or a third party in a machine readable format.
The right to object – As you have given your data by consent you do not have the right to object to your data being processed, but you are able to withdraw your consent at any time you choose by emailing haz@medway.gov.uk . You do have the right to object to your data being used for direct marketing purposes. |
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Rights in relation to automated decision making – In a situation where a data controller is using your personal data in a computerised model or algorithm to make decisions “that have a legal effect on you”, you have the right to object. For example if you were applying for a mortgage or finance products. We do not undertake complex computerised decision making that produce legal effects. |
If you would like to contact us for more information about the High Street Heritage Action Zone Survey you can contact us by email at haz@medway.gov.uk or in writing to High Street Heritage Action Zone Consultation, Regeneration, Culture, Environment & Transformation, Medway Council, Gun Wharf, Dock Road, Chatham, Kent, ME4 4TR.
If you have any queries or complaints about this privacy notice please contact us:-
Data Protection Officer; Gayle Jones on 01634 334329, by email at GDPR@medway.gov.uk or write to the Data Protection Officer, Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR.
If you are unhappy with the response to a complaint you have made you can contact the Information Commissioners Office:-
By phone on 0303 123 1113, online at www.ico.org.uk or at the Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. |
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Are you happy to take part in the High Street Heritage Action Zone Survey? |
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Thank you for your initial interest in the High Street Heritage Action Zone Survey. Unfortunately as you do not want to give your permission to take part we cannot process your personal information. If you change your mind you can take part in the survey whilst it is open. Please close your internet browser now to end this survey. |
High Street Heritage Action Zone Survey |
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This survey focuses on the area between Sun Pier in Chatham and Star Hill in Rochester as shown in red on the map below: |
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How do you usually refer to this area? |
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During the past three years, do you feel this area has improved, declined or stayed the same? |
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Overall, how would you rate this area? |
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Why do you feel unsafe when walking through this area in the daytime? |
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Why do you feel unsafe when walking through this area in the evening? |
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Do you feel the appearance of this area is affected by any of the following? |
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Do you feel the accessibility of this area is affected by any of the following? |
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Which of the following would you prefer to have move into the vacant buildings in this area? |
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In future, what do you think this area should be best known for? |
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Are you aware of the history of this area? |
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Are you interested in knowing more about the history of this area? |
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Do you feel the historic buildings in this area are well maintained? |
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Have you ever attended any of the following types of events in this area? |
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Which of the following types of events would you be interested in attending in this area in the future? |
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What would discourage you from attending events in this area? |
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How often did you visit the high street in this area before the start of the COVID-19 pandemic? |
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How often do you visit the high street in this area now? |
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How do you travel to the high street in this area? |
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Why do you usually visit the high street in this area? |
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Do you use any delivery services from businesses in this area (eg food delivery, takeaways, etc)? |
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Do you currently do any volunteering in this area? |
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In the last 3 years, have you taken part in any of the following forms of consultation about local services or problems in this area? |
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Do you agree of disagree with the following statement: "I feel I can personally influence decisions affecting this area": |
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How important is it to you that you can influence decisions in this area? |
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Would you like to be more involved in the decisions Medway Council makes which affect this area? |
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Medway is committed to consulting with all its residents and interested parties so, to ensure that all groups within the community have the opportunity to participate, we would appreciate it if you could provide us with information about you and where you live. The information provided will remain private and confidential and will not be used for any other purpose. You are under no obligation to provide the following information and it will not affect your response if you choose not to. |
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Do you live in the High Street Heritage Action Zone? Shown in the area bounded in red on the map |
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In which of the following age bands do you fall? |
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What is your ethnic group? |
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Do you have any long-standing health problem or disability? Long-standing means anything that has lasted, or is expected to last, at least 12 months.
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Thank you for taking the time to complete this survey. |
Please press the submit button below to send us your views
After you press submit you will be taken to the Medway Council website. |
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