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Have your say - Riverside Country Park Survey

We are undertaking a public consultation on Riverside Country Park to help us better understand how this country park is currently used, any barriers to use and any improvements you would like to see.  The results will feed into a new masterplan for the park and guide future improvements.

The survey should take approximately 5 minutes to complete.

Taking part in the survey

Taking part in the survey is voluntary. Before taking part you should read our privacy notice as this tells you about the information we collect and what we will do with it.
This notice is about Medway Council and the collection of personal information for the Riverside Country Park Survey. In this notice, Medway Council will be referred to as ‘we’, ‘us’ or ‘our’.

Medway Council is the data controller (contact details below) for the information you provide when completing the Riverside Country Park Survey. This means it decides how your personal data is processed and for what purposes.
Medway Council would like to hear what residents think about Riverside Country Park which will help us understand how the park is used and guide future improvements.
By taking part in the survey you will be agreeing to us processing your personal information in the analysis of your response. The types of activity this includes is:

·Processing your survey
·Grouping and analysing the results by different characteristics e.g. age group
·Sharing aggregated results with other parts of the council
We will collect and process the following personal information about you if you are responding as an individual:

·Your sex
·Your age group
·Your ethnicity
·If you have a long term illness or disability
In addition, if you would like to either volunteer with the Rangers at Riverside Country Park or join the Riverside Country Park Forum we will be asking for a contact email address.
When completing the survey you will provide information about who you are (demographics) and a contact email addess if you would like to volunteer with the Rangers at Riverside Country Park or join the Riverside Country Park Forum.  This is a voluntary part of the survey.  We provide more detail below about how we use each category of information.

The information about who you are will be processed for the purpose of analysis.  Your information will not be passed to any other third parties unless we are required to do so by law for example as part of a criminal or fraud investigation.

If you are responding as an individual the information you provide will not be used to report on individual responses. We will combine your response with all the other responses we receive to create statistical reports of the results of the survey to allow us to identify trends in responses between different groups of users.
The information below explains how we use each of the categories of data.
Who you are

The demographic information (age group, sex, ethnicity and if you have a long term illness or disability) you provide is used to:

·Understand the profile of respondents and how it compares to Medway as a whole,
·Help us understand the demographics (age group, sex, ethnicity and long term illness or disability) of who has responded to the survey and if there are any differences between groups.

The information you provide is pseudonymised; that means that the personal information we ask for is grouped by a field which makes it harder to identify a person for example instead of using your month and year of birth we ask your age group.
Contact email address

In addition, if you would also like to either volunteer with the Rangers at Riverside Country Park or join the Riverside Country Park Forum we will be asking for a contact email address.  The email address given will only be used to contact you to either:

·Volunteer with the Rangers at Riverside Country Park, OR
·Join the Riverside Country Park Forum
We will keep the completed questionnaire data for three years after the close of the survey.

If you provide a contact email address to volunteer or join the Riverside Country Park Forum your information will be kept as long as you want to participate in those groups. You can tell us to stop using your data for this purpose by email at yournew@medway.gov.uk  or in writing to Riverside Country Park Consultation, Greenspace Development Team, Medway Council, Gun Wharf Level 3, Dock Road, Chatham, Kent, ME4 4TR.
We will process your data as you have given your consent to complete the survey. After you have submitted the survey we have a legitimate interest in the processing of your personal data for the specific purposes outlined in the ‘how we use your information' section.

We will ask you for your consent for aspects which are not vital for the running of the survey at each relevant point of the survey.
As we are using your personal information on the basis of your consent, you have the right to withdraw that consent at any time. You can do so by e-mailing yournew@medway.gov.uk and withdrawing your consent. This is one of your data processing rights, a summary of your other rights can be seen below.
The right to be informed – You have the right to be told how your personal information will be used. This notice, and shorter statements we use in our communications, are intended to be a clear description of how your data may be used.

The right of access - You can write to us asking what information we hold on you and to request a copy of that information. This is called a Subject Access Request. We will have 30 days to respond to you once we are satisfied you have the right to see the requested records and we have successfully confirmed your identity. Details on how to submit a Subject Access Request can be found on our data protection page.
The right to rectification - If you believe our records are inaccurate you have the right to ask for the records concerning you to be updated. This enables you to have any incomplete or inaccurate data we hold about you corrected. We may need to verify the accuracy of the new data provided to us. You can let us know about any changes to your information by emailing yournew@medway.gov.uk .

The right to erasure – This is also known as ‘your right to be forgotten’. If you withdraw your consent for the processing of your data we will delete the personally identifiable information we hold about you.

The right to restrict processing – You have the right to restrict our processing of your data in some cases for example if we disagree about the accuracy of the data.
The right to data portability – As you have given your data by consent you have the right to request a copy of your personally identifiable information. This information can be passed directly to you or a third party in a machine readable format.

The right to object – As you have given your data by consent you do not have the right to object to your data being processed, but you are able to withdraw your consent at any time you choose by emailing yournew@medway.gov.uk . You do have the right to object to your data being used for direct marketing purposes.
Rights in relation to automated decision making – In a situation where a data controller is using your personal data in a computerised model or algorithm to make decisions “that have a legal effect on you”, you have the right to object. For example if you were applying for a mortgage or finance products. We do not undertake complex computerised decision making that produce legal effects.
If you would like to contact us for more information about the Riverside Country Park Survey you can contact us by email at yournew@medway.gov.uk  or in writing to Riverside Country Park Consultation, Greenspace Development Team, Medway Council, Gun Wharf Level 3, Dock Road, Chatham, Kent, ME4 4TR.

If you have any queries or complaints about this privacy notice please contact us:-

Data Protection Officer; Gayle Jones on 01634 334329, by email at GDPR@medway.gov.uk or write to the Data Protection Officer, Medway Council, Gun Wharf, Dock Road, Chatham, ME4 4TR.

If you are unhappy with the response to a complaint you have made you can contact the Information Commissioners Office:-

By phone on 0303 123 1113, online at  www.ico.org.uk  or at the Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
  Are you happy to take part in the Riverside Country Park Survey?

Taking Part

Thank you for your initial interest in the Riverside Country Park Survey. Unfortunately as you do not want to give your permission to take part we cannot process your personal information. If you change your mind you can take part in the survey whilst it is open. Please close your internet browser now to end this survey.

Your Experience of Riverside Country Park

  How often do you visit Riverside Country Park?
 
 
 
 

Your Experience of Riverside Country Park

  Since the start of the Covid pandemic, have you visited Riverside Country Park:
 
 

Your Experience of Riverside Country Park

  How often did you visit Riverside Country Park prior to the Covid pandemic?
 
 
 
 
 

Your Experience of Riverside Country Park

  How often did you visit Riverside Country Park prior to the Covid pandemic?
 
 
 
 
 

Your Experience of Riverside Country Park

  What time/day do you visit Riverside Country Park?
  Early morning (5am-9am)   Morning (9am-12pm)   Afternoon (12pm-5pm)   Evening (5pm onwards)   Do not visit on these days  
  Monday - Friday          
  Saturday          
  Sunday          

Travel to Riverside Country Park

  Where do you travel from to visit Riverside Country Park?
 
 
 
 
  How do you travel to Riverside Country Park?
 
 
 
 
 

Travel to Riverside Country Park

  Which of the following car parks do you use when visiting Riverside Country Park?
 
 

Your Experience of Riverside Country Park

  What are the THREE main purposes of your visits to Riverside Country Park?
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Your Experience of Riverside Country Park

Map of Riverside Country Park
Map of Riverside Country Park showing the named areas and facilities
  Whilst at Riverside Country Park, how often do you visit each of the following areas within the park:
  Frequently   Occasionally   Rarely   Never  
  Visitor centre        
  Cafe        
  Playground        
  Picnic area        
  Horrid Hill        
  Sharps Green Pond        
  Marsh Fields        
  Eastcourt Meadows        
  Bloors Wharf        
  Bloors Field        
  Bloors Lane Community Woodland        
  Motney Field        
  Rainham Dock East        
  Motney Reedbed        
  Berengrave LNR        
  Coastal Path (Sustrans cycle route/England Coastal Path)        

Your Experience of Riverside Country Park

  Please rate the quality of the following facilities at Riverside Country Park:
  Very good   Fairly good   Neither good nor poor   Fairly poor   Very poor   Don't know  
  Visitor centre            
  Cafe            
  Toilets            
  Playground            
  Furniture (benches/bins)            
  Footpaths            
  Bridleways            
  Signs and interpretation            

Your Experience of Riverside Country Park

  What are your top THREE priorities for things that you think could help to improve Riverside Country Park?
 
 
 
 
 
 
 
 
 
 
 
 

Riverside Country Park

  What are the THREE main things that discourage you from going to Riverside Country Park?
 
 
 
 
 
 
 
 
 
 
 

Riverside Country Park

  Did you know that Riverside Country Park has a Green Flag Award (a scheme that recognises and rewards well managed parks and green spaces)?
 

Riverside Country Park Ranger Team

  Are you aware there is a Ranger Team on site at the park?
 

Riverside Country Park Ranger Team

  Have you had any interaction with the Ranger Team in the last 12 months?
 

Riverside Country Park Ranger Team

  What type of interaction did you have with the Ranger Team?
 
 
 
 
 
 
 

Riverside Country Park Rangers Team

  Would you like to volunteer with the Rangers at Riverside Country Park?
 
 

Riverside Country Park Rangers Team

In order to volunteer with the Riverside Country Park Rangers we need to collect your email address to be able to contact you. We will only use your email address for the purpose of contacting you about volunteering opportunities at Riverside Countryside Park.

If you provide a contact email address to volunteer at Riverside Country Park your information will be kept as long as you want to participate in the group. You can tell us to stop using your data for this purpose by email at yournew@medway.gov.uk  or in writing to Riverside Country Park Consultation, Greenspace Development Team, Medway Council, Gun Wharf Level 3, Dock Road, Chatham, Kent, ME4 4TR.
  Do you consent to providing your email address for the purpose of volunteering at Riverside Country Park?
 
 
 

Riverside Country Park Rangers Team

 
Thank you for showing an interest in becoming a volunteer at Riverside Country Park but as you do not want to share your email address we cannot contact you. If you change your mind you can find out more about Riverside Country Park here.

Riverside Country Park

  Would you be interested in joining a Riverside Country Park Forum as a way to share your thoughts on the park and get more involved?
 
 

Riverside Country Park

In order to join the Riverside Country Park Forum we need to collect your email address to be able to contact you. We will only use your email address for the purpose of contacting you about the Riverside Countryside Park Forum.

If you provide a contact email address to become part of the Riverside Country Park Forum your information will be kept as long as you want to participate in the group. You can tell us to stop using your data for this purpose by email at yournew@medway.gov.uk  or in writing to Riverside Country Park Consultation, Greenspace Development Team, Medway Council, Gun Wharf Level 3, Dock Road, Chatham, Kent, ME4 4TR.
  Do you consent to providing your email address for the purpose of joining the Riverside Country Park Forum?
 
 
 

Riverside Country Park

 
Thank you for showing an interest in becoming part of the Riverside Country Park Forum but as you do not want to share your email address we cannot contact you. If you change your mind you can find out more about Riverside Country Park here.

Additional Comments

 

About you

Medway is committed to consulting with all its residents and interested parties so, to ensure that all groups within the community have the opportunity to participate, we would appreciate it if you could provide us with the following information. The information provided will remain private and confidential and will not be used for any other purpose. You are under no obligation to provide the following information and it will not affect your response if you choose not to.

  Are you?
 
 
  In which of the following age bands do you fall?
 
 
 
 
 
 
  What is your ethnic group?
 
 
 
 
 
 
 
 
 
 
 
 
  Do you have any long-standing health problem or disability? Long-standing means anything that has lasted, or is expected to last, at least 12 months.
 
 

Your response

Thank you for taking the time to complete this survey.  If you are interested in seeing the results of this survey, a copy will be made available to view in the Riverside Country Park Visitor Centre and the results will also be discussed at the first Riverside Country Park Forum meeting which we hope to hold in November.

Please press the submit button below to send us your views
After you press submit you will be taken to the Medway Council website.

 
   
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